“What gets measured gets managed” ~ Tony Robbins. KPI’s = Key Performance Indicators, AKA the key targets you should track to make the most impact on your strategic business outcomes. This allows you to remove EMOTIONS from your decision making process and rely on data to come to conclusions and set goals.
But there’s hundreds if not thousands of KPI’s you COULD track for your medspa, but how do you know which ones are the most important? Watch this video to hear our recommendations on what to track and how they can help you shape your decisions!
Don’t have time to watch? Listen to our podcast on the go….
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